A digital communication training to prepare midwifery students for respectful maternity care practice during the pandemic
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Faculty of Health Sciences, University of Stavanger, Stavanger, Norway
Publication date: 2023-10-24
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Synnøve Eidsvik Folkvord   

Faculty of Health Sciences, University of Stavanger, Stavanger, Norway
Eur J Midwifery 2023;7(Supplement 1):A72
Quality of communication skills is important to ensure a positive experience in maternity care. At Midwifery Education, we have implemented a communication module called “four good habits” (4GH). 4GH consist of four steps in a structured empathic and respectful conversation and is well-known in medical communication.

Material and Methods:
Using Zoom as a platform, we introduced the 4GH model in lecture, followed by displaying a scenario roleplay by the two teachers of cases of relevance for midwifery. Students were divided into groups and addressed to breakout rooms for simulating a given scenario/case together in pairs. Students were informed to the obligation and the responsibility of participation in this module and to be an active partner in a breakout room. The teachers entered the breakout rooms for listening and facilitating the debrief of the scenario. We followed the four steps of the communication model (4GH) in relation to the given cases followed by a common reflection and sharing experiences in the whole group.

• Digital session was a good replacement for physical attendance. • Breakout room creates a safe space compared to being in classroom simulation.

Digital communication training may be a substitute for ordinary classroom setting as it also provides a safe simulation learning space.

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